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Getting Started

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Pidgr transforms passive internal announcements into structured, measurable campaigns. This guide walks you through initial setup and launching your first campaign.

Prerequisites

Section titled “Prerequisites”
  • A Pidgr organization (contact us for early access)
  • Admin dashboard access at app.pidgr.com

Step 1: Sign In

Section titled “Step 1: Sign In”

Pidgr uses passkey authentication by default — no passwords needed.

  1. Navigate to app.pidgr.com
  2. Enter your email address
  3. Authenticate with your device’s biometric (fingerprint or face recognition)
  4. If this is your first sign-in, you’ll be guided through passkey registration

Step 2: Create Your Organization

Section titled “Step 2: Create Your Organization”

If you’re the first user from your company:

  1. Complete the onboarding stepper (organization name, industry, company size)
  2. Your organization is created with default roles (Admin, Manager, Member)
  3. You’re assigned the Admin role automatically

Step 3: Invite Your Team

Section titled “Step 3: Invite Your Team”
  1. Go to Members in the admin dashboard
  2. Click Invite User and enter their email
  3. Assign an appropriate role
  4. They’ll receive an email with sign-in instructions

Step 4: Create a Template

Section titled “Step 4: Create a Template”

Templates define the content of your campaign messages.

  1. Go to Templates → Create Template
  2. Write your message content in Markdown
  3. Use template variables like {{name}} for personalization
  4. Save and note the template version number

Step 5: Launch Your First Campaign

Section titled “Step 5: Launch Your First Campaign”
  1. Go to Campaigns → Create Campaign
  2. Fill in the campaign details:
    • Name: A descriptive name for internal tracking
    • Title: The user-facing message title
    • Template: Select the template you created
    • Audience: Choose groups or teams to target
  3. Click Start Campaign
  4. Monitor delivery progress in the campaign detail view

What Happens Next

Section titled “What Happens Next”

When a campaign starts, Pidgr’s workflow engine:

  1. Sends push notifications to all audience members’ devices
  2. Waits for acknowledgments within the configured deadline
  3. Sends reminders to users who haven’t acknowledged
  4. Marks unresponsive deliveries as missed after the deadline
  5. Calls webhooks if configured, with delivery outcome data

Next Steps

Section titled “Next Steps”