1. Introduction

Pidgr ("we", "our", or "us") operates the Pidgr mobile application and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly and information collected automatically:

Account Information — Email address used for authentication and account identification.
Profile Information — Name, department, title, and other organizational details provided by your administrator.
Device Information — Device type, operating system, and push notification tokens for message delivery.
Usage Data — Interactions with campaigns (views, acknowledgements), app usage patterns, and feature engagement for analytics.
Diagnostic Data — Crash reports and performance metrics to improve app stability.

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve the Pidgr platform.
Authenticate your identity and manage your account.
Deliver campaign messages and push notifications.
Track message acknowledgements for your organization's communication compliance.
Analyze usage patterns to improve the product experience.
Diagnose technical issues and ensure platform reliability.

4. Data Sharing

We do not sell your personal information. We may share data with:

Your Organization — Campaign engagement data (acknowledgements, read status) is visible to your organization's administrators.
Service Providers — Third-party services that help us operate the platform (cloud hosting, push notification delivery, analytics, error tracking).
Legal Requirements — When required by law, regulation, or legal process.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When your account is deactivated by your organization, we retain data according to our standard retention schedule and applicable legal requirements.

6. Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure authentication mechanisms, and access controls. However, no method of electronic transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Data portability.

To exercise these rights, contact us at privacy@pidgr.com.

8. Children's Privacy

Pidgr is designed for workplace use and is not intended for children under 13. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Pidgr
Email: privacy@pidgr.com